This Privacy Policy explains how TroHass Window Cleaning (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you contact us or use our website. By contacting us or using our chat widget, you agree to the practices described below.
Information We Collect
We only collect the information you choose to share with us, such as your name, phone number, email address, service address, and details about the service you are requesting. We collect this information when you call us, email us, or submit it through the chat widget on our website.
SMS / Text Messaging Consent
Our website chat widget is the only place on this website where we collect phone numbers for text (SMS) messaging. When you provide your phone number and opt in through the chat widget, you consent to receive SMS messages from TroHass Window Cleaning related to quotes, scheduling, appointment reminders, and customer service.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply.
- You can opt out at any time by replying STOP. Reply HELP for help, or contact us at (816) 205-2819.
- Mobile opt-in information and consent are never shared with or sold to third parties or affiliates for marketing purposes.
How We Use Your Information
We use your information solely to respond to your inquiries, provide quotes, schedule and perform services, and communicate with you about your service. We do not sell, rent, or buy leads or contact information.
How We Protect Your Information
We take reasonable measures to safeguard your information and limit access to it. We retain your information only as long as necessary to provide our services and meet legal obligations.
Contact Us
If you have questions about this Privacy Policy, contact us at (816) 205-2819, info@trohasswindowcleaning.com, or 1712 Main St, Kansas City, MO 64108.